Privacy Policy

Ward and Son Excavating LLC · Effective September 28, 2026

What we collect

When you ask for an estimate (by phone, in person or with the form on this site) we collect your name, phone number, email, the job address and details about the job. We use them only to answer your request and do the work.

Text messages (SMS)

If you check the "Text me about my estimate and job" box on our quote form, we may text you about your job: your estimate and a link to approve it, your scheduled start and finish dates (weather permitting) and any changes, reminders the day before, and your invoice when the work is done. We don't send marketing texts.

• How you agree: you check the unchecked "Text me" box on our quote form. You never have to agree to texts to hire us.
• How often: it varies with your job, usually a few messages per job.
• Cost: message and data rates from your mobile carrier may apply.
• Stopping: reply STOP to any message to stop receiving texts. Reply HELP for help, or call Ward and Sons Excavating at (513) 316-1683.
• Your number stays private: we use your mobile number only for texts about your job, sent through our software provider (Precision IT Management) and its messaging provider (Twilio). We do not sell, rent or share mobile numbers or text-messaging consent with anyone for their marketing or promotional purposes. Text-messaging opt-in data and consent are not shared with any third party.
• Carriers are not liable for delayed or undelivered messages.

Who else sees it

Only the companies that run our job software and text messages for us (Precision IT Management and Twilio), and only to do that work. We don't sell your information.

Questions

Call (513) 316-1683 or email [email protected]. See our /terms/sms/ for the full texting program details.